Terms of Service

Use of the service

SHOROC provides subscription ordering support, activation guidance, and compatible IPTV player setup help for customers in the United States and Canada. You agree to use the service only in a lawful way and in line with the rules that apply in your location.

Customer responsibility

You are responsible for choosing a compatible device, providing accurate setup details, maintaining your internet connection, and using any third-party app according to that app's own terms.

Availability

Channel availability, VOD titles, EPG, quality, and app features can vary by device, app, network conditions, region, and upstream source changes. We may help troubleshoot, but we cannot guarantee that every category or title will be available at all times.

Adult category controls

Adult categories are optional and only provided by request where available. Customers must be at least 18 years old to request adult access and are responsible for household controls on shared devices.

Payments and activation

Pricing is shown in USD. Activation begins after payment confirmation and after you provide the setup details needed for your device or app.

Misuse

We may refuse or stop support for account sharing beyond the purchased screen count, abuse of support channels, fraudulent payments, unlawful use, or attempts to resell access without permission.

Contact

For service questions, contact support@shoroc.store or WhatsApp support.