Privacy Policy

Information we collect

We may receive your name, phone number, email address, device type, preferred app, screen count, plan duration, support messages, and payment confirmation details when you contact us or place an order.

How we use information

We use customer information to answer questions, recommend the correct plan, process activation, provide setup support, handle renewals, prevent misuse, and improve the website experience.

WhatsApp and third-party services

Orders and support may be handled through WhatsApp or other external communication tools. Those services may process your data under their own privacy terms. Please avoid sending sensitive documents unless support specifically asks for information needed to resolve an order issue.

Analytics and cookies

The site may use basic cookies or analytics tools to understand page performance and visitor behavior. If advertising or advanced analytics are added later, this policy should be updated to explain those tools.

Data retention

We keep order and support information only as long as needed for customer service, renewal history, fraud prevention, and business records.

Your choices

You can contact us to request access, correction, or deletion of your personal information where applicable. Some records may need to be retained for payment, security, or legal reasons.

Contact

For privacy questions, contact support@shoroc.store or WhatsApp support.